Created
2024-01-15 10:30 AM
SLA Deadline
2024-01-15 4:30 PM
Assignee
Maria Garcia
Channel
Hi, I need clarification on the vacation day policy. How many days am I entitled to after completing 2 years of employment?
Based on company policy document "Employee Benefits Handbook 2024", employees who have completed 2 years of service are entitled to 15 vacation days per year. This increases to 20 days after 5 years of service.
Citations:
Employee Benefits Handbook 2024
Section 3.2 - Vacation Policy
Labor Law Compliance Guide
Chapter 5 - Time Off Benefits
But I thought the policy changed recently? I heard from a colleague that we now get more days.
You raise a good point. Let me verify if there have been any recent policy updates...
Case escalated to RL Lead due to low confidence (62%) and potential policy discrepancy
Reason: Conflicting information detected
Hello! I can help clarify this. You are correct - we updated the vacation policy in December 2023. Employees with 2+ years now receive 18 vacation days (not 15). The AI was referencing an older version of the handbook.
Thank you! That makes sense now. I appreciate the clarification.